Customer service was one of the top three factors that millennial travellers said they considered when choosing a travel agent; a clear indication that millennial travellers are looking for expertise and excellent service and that the travel agent is certainly not...
You may think that millennials would be after in-flight WiFi and free peanuts when flying, but responses from WYSE Travel Confederation’s Millennial Traveller survey indicated that punctuality and comfort are the top two factors that millennials consider contribute to...
It’s only February, and already millennial Americans are deep in the grips of old-fashioned cabin fever. According to a new survey commissioned by priceline.com, a leader in online and mobile travel, and part of The Priceline Group (NASDAQ: PCLN), last-minute...
The Millennial Traveller II report, the second in WYSE Travel Confederation’s Millennial Traveller series, focuses on four types of services utilised by millennial travellers: travel agents, airlines, tour operators and hostels. Key findings of the report cover:...
Multiple options abound for booking trips online, but more Americans, including millennials, are opting for a more traditional route: brick-and-mortar travel agencies. The comeback of traditional travel agencies began about five years ago, and within the last two to...
The travel industry spends billions of dollars every year driving traffic to their websites, yet 81% of visitors leave before completing their booking. SaleCycle decided to find out why. As consumers, we’re all familiar with the idea of ‘shopping...
